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Operations Leadership Forum

May 14, 2019 | Moda Center

2019 Agenda

8:15am-8:45am: Check-In and Morning Reception

8:45am: Welcome Comments

Wayne Young

Chief Operating Officer

Hannah Andersson

Wayne Young Headshot (1).jpeg

8:50am: Opening Session

Strategic Insights from Planning, Launching and Managing the $500 Million ilani Resort Project

KaraFoxLaRose Corp Headshot.jpg

Kara Fox-LaRose


ilani Resort

Opened in 2017, ilani navigated years of complex regulations before breaking ground on the $510 million project. Since opening, ilani has achieved much success and more than 75 awards and continues to expand its business model with an addition of a Meeting and Entertainment venue on its first anniversary, a gas station and convenience store on its second anniversary, and soon to announce its next expansion project.


Kara Fox-LaRose, President of ilani Resort, will share operational insights of launching and managing the project, as well as discuss the risk management process as her team plans for ilani’s growth.

9:40-10:10am: Networking Break

10:10-11:00am: The Growth Formula

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Dave Uhler

National Director of Research


Through 18 years of data gathering and research, we have found that the success of businesses is tied to five key elements:


Highly-Aligned Leadership

Relentless Focus on Team

Customer Obsession

Insurgent Mindset

Operating Foundation


These key elements make up “The Growth Formula”.  In this session, Dave Uhler, National Director of Research and Development for Slalom, will focus on how these same Growth Formula elements can be leveraged atop a strong Operating Foundation to realize the vision of your organization.

11:00am-12:00pm: Round Table Sessions

Round Table A

Data's Role in the Operating Foundation

It’s no surprise that in today’s business climate, data is at the core of a strong Operating Foundation. An organization’s ability to identify, acquire, and grow the strategic data assets required to transform and improve business performance is key to delivering the strategic potential of a strong Operating Foundation. The right operational data & technology enablers and operating model help you generate the strategic data assets needed to strengthen your organization and amplify business. During the breakout, attendees will split into groups to discuss the core principles of data strategy including:

  • Is your data strategy delivering the anticipated results?

  • Does your current analytics environment impede timely fact-based decision making?

  • Are you able to accurately measure the performance of your organization?

  • How can you ensure that new D&A initiatives will be adopted by all stakeholders?

Round Table B

Robotic Process Automation

Business processes are an integral component of a strong Operating Foundation. Robotic Process Automation (RPA) democratizes the ability to automate processes, which enables business to shift focus to value-added activities while improving the speed and accuracy of repetitive, labor-intensive business processes. During the breakout, attendees will split into groups to discuss hot topics related to RPA. Sample topics are included below, but topics will also be solicited from participants:

  • What processes are suitable for automation using RPA software?

  • How do I work with IT to implement RPA?

  • How can RPA be implemented in a highly regulated industry (e.g., finance, healthcare)?

  • How can I scale RPA in my organization?”

12:00-12:30pm: Hosted Lunch and Door Prize Giveaways

About Technology Forum

The PDX Operations Leadership Forum is an invitation only summit for Operations Executives from the leading brands in the Portland area. The executives on the forum advisory team drive the strategic direction of the forum to ensure the content is relevant and drives maximum value.

Ops Agenda


The Forum is steered by the Leadership Team. These executives are responsible for the strategic direction of the Forum, and each of the sessions are structured to bring relevant content and maximum value. 

Wayne Young

Chief Operating Officer

Hanna Andersson

Eric Roedl

Chief Operating Officer

University of Oregon Atheltics

Teresa Bonnell

Vice President

Operations & Finance

Columbia River Knife & Tool 

Erin Graham

Chief Operating Officer


Rob Baumgartner

Vice President

Global Operations

Planar Systems

Brian August

Chief Operating Officer

Oregon Humane Society

Kara Fox-Larose


ilani Resort

Vince Granato

Chief Operating Officer

Port of Portland

Joe McCarthy

Chief Operating Officer

Keystone Pacific

Kristopher Scholl

Senior Director


Craft Brew Alliance

Steve Owen

Chief Operating Officer

OnPoint Credit Union 

Mike Bever

Executive Vice President


Tillamook County Creamery Association 

Doug Kelsey

General Manager


Stephanie Copeland Weber

Chief Operating Officer

Ruby Receptionist

Chis Finley

Vice President


Nautilus, Inc.

Kristen Stathis

Vice President

Customer Operations 

Portland General Electric

Robert Bach

Vice President


CD Baby

Kimberly White

Head of Interior Design Services


Brian Young

Chief Operating Officer

Machine Sciences Corporation

Caleb Stelle

Director of


AWS Elemental

Doreen Loofburrow

Senior Vice President

Travel Services &


AAA of Oregon

Mark Ferdig

Vice President

Program Operations

Mercy Corps

Thank You to Our Partner

Partners are nominated by the members of the advisory team and participate by invitation. 


Partial Proceeds Benefitting


2019 Agenda
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